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Custom Work: All custom jewelry is nonrefundable and requires a 50% deposit before the work begins. Full payment upon receipt of custom work will denote the client's complete satisfaction.
Diamond Inspections: We recommend bringing us your diamond jewelry for inspection every 3 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.
Gift Cards: We offer gift certificates in any denomination.
Financing: Lennon's Jewelers offers financing through Wells Fargo. "Same as cash" and other payment plans are available to fit your needs.
Layaway: We offer a flexible layaway plan for any item you desire. We do require an initial 20% deposit of the total purchase, including tax. The payments thereafter may be made at your convenience in accordance to the terms. Alterations & adjustments, such as ring sizing, will be made at balance payoff. Most can be done the same day. Expired layaways will incur a 20% re-stocking fee.
Refunds: Refunds are accepted within 30 days of purchase. All refunds must be "in new condition" and accompanied by your original receipt or a copy of it. We do not offer returns or refunds on Clearance items. Refunds are subject to restocking fees if alterations have been performed and/or if the item needs polishing.
Returns & Exchanges: Lennon's Jewelers is dedicated to delighting you with your jewelry purchase and our services. If for any reason you are dissatisfied with your purchase, you can return it within the following guidelines. We have attempted to recreate the appearance of our jewelry as closely as possible on lennonsjewelry.com, but the detail and color you see will depend on your monitor. Most returns & exchanges are accepted within 30 days of purchase. Certain special orders, custom orders and altered items may be non-returnable and/or subject to restocking fees.
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